What is a Rush/Priority Order?
A rush fee of $100 is charged when you request it thru the Apartment Tool Kit Shopping Cart. It's $100 per order,
regardless if you order one list or multiple lists.
When an order an apartment mailing list on a RUSH basis, the lists will be e-mailed to you within 4 business days.
If you order ONE list only, a rush order refund will be issued if we are unable to obtain your list within the
stated 4 business days. With a single mailing list, you have the option to cancel the entire order OR allow us to
provide the list (even if the rush fee is refunded to you) OR if we are unable to obtain the list, you can substitute
with another complex.
If you order TWO OR MORE lists (in the same order), you have the option to allow us to provide the lists
(even if the rush fee is refunded to you) OR if we are unable to obtain the lists, you can substitute with another
complex.
The rush fee refund will only be issued if we are not able to provide you with ANY of the lists. For example, if
you ordered 4 lists and we could only provide 3 lists (within the 4 business day time period), no refund will be issued.
If we are not able to obtain a list when you order multiple lists, you have the option to cancel the entire order
OR allow us to provide the lists (even if the rush fee is refunded to you) OR if we are unable to obtain the lists,
you can substitute with another complex.